**Corona Virus Situation**
During this challenging period for everyone, we are adapting our working procedures and practices as we endeavour to keep our team and our customers as safe as possible and arranging for those of us that can, work from home.
We hope to be able to continue to provide a fast and efficient service to you all, helping you to fill your days with lots of lovely beading in the absence of other more social activities.
Please note that during this period the SPECIAL NEXT DAY delivery option has been suspended.
We understand that during this period your businesses may be vulnerable and so to help, one thing we have done is reduce from £25 to £10 the amount our account holders need to spend in order to claim free postage, until further notice. We will also continue to run regular special offers such as our Treat Tuesdays and weekend offers so keep an eye out for these on Social Media and our regular newsletters.
We are adapting to supply chain developments and hope to be able to continue to supply you as normal for as long as possible.
However, please be aware that we have just been notified by Swarovski® that there supply centre in Austria may be shut down at any time now. With this in mind, may we suggest that you to place your orders now if you know you will need Swarovski items over the coming few months.
We will keep you updated of the situation as it develops, via Social Media and Newsletters.
Meanwhile, keep beady busy but don’t forget to keep active too – exercise is a boon too creativity!
If you need some beading inspiration, we have plenty of jewellery making kits to offer and don’t forget to visit our Blogs for yet more ideas and projects.
Check into all our usual social Media forums for chit chat and exchange of ideas and don’t forget, we’re here to help as far as we can via the phone, and if we aren’t able to pick up, please leave a message for us to return your call as soon as we’re able.
We Love our Customers:
Our commitment to our customers is as strong as our love for beautiful beads and is at the core of our business. We wanted to provide great beads at good prices whilst making sure excellent customer service is paramount. What this means is that whatever your order size, we believe you should always be 100% happy with your purchase and that if in the unlikely event that you are not we will always endeavour to ensure your complete satisfaction as quickly as possible.
Where we’ve come from and how we got here:
JillyBeads Ltd is a family run business, based in the north of England, formed out of a love for beads and jewellery making, together with a desire to run an e-business that promotes and supports the beading community.
With over 17 years experience in the business we have developed a unique opportunity for beady shoppers to browse and buy good quality, useful and unusual products at very competitive prices on an easy to use and friendly website. We are especially proud of our partnership with Swarovski® and boast one of the largest ranges on sale in the UK, and because we are Swarovski® Authorized Retailers we can get absolutely any of their products within a few days.
We work hard to keep our website up to date and easy to use. We understand you like to follow your order’s progress, so when you register with us, you’ll be able to see your order and track it through the system and be reassured that all is well.
We have a very friendly and knowledgeable staff team, including our own resident designer who has often been featured in the beady press! Most of the team have jewellery making experience and are always happy to help with beady queries whether by phone or email. We encourage them all to try out the products and experiment with designs so that they feel fully qualified to give you practical advice.
Here at Jillybeads we understand that some beaders can be a bit reluctant to buy on line so if that’s you, give us a call as we are always more than willing to take your order over the phone, or even add an addition onto your existing order. We like to make your shopping experience as simple as possible!
We pride ourselves on the quality of our Special Offers, changing them weekly or fortnightly to give you the best value on a wide range of products. We send out a weekly Newsletter to inform you of the latest offers, competitions and new products, so if you don’t want to miss out, sign up here. We may also send you an occasional email postcard to alert you to new products or special events or voucher codes unique to our subscribers.
Ask and we shall try:
We are always on the lookout for new, interesting and useful products – and especially like to follow up on a challenge set by a customer. If you have any suggestions or comments about our products, the website or our service, we would love to hear from you at [email protected] or on 01524 412728. You may also like to get involved with our beady community on Facebook , Twitter or Pinterest.
We understand how much our customers enjoy making bead jewellery and the importance in having the right beads to choose from so we spent many years building up a large range of beads that include Pandora style charm beads, glass beads and genuine Swarovski® crystal beads and much more. We are always adding new products to our site to ensure we have the latest styles and that you’re never short of new and exciting choices.
If you need some inspiration to get beading, we offer lots of easy to follow jewellery kits and downloadable beady projects, so there’s really no need to worry about how to get started.
Beading Workshops and Drop In:
We hold regular workshops lead by our resident designers – watch this space for details of upcoming sessions.
We hold a monthly Bead Club- a “drop in” afternoon on the last Wednesday of the month from 2 – 4 p.m.. Come along to make one of our Kits, ask beady queries, get help with a technique or simply to look at products “in the flesh”. We’re a friendly bunch and you’ll get a cuppa too if you like!
**CORONA VIRUS precautions **
Until further notice, we are suspending our Bead Club drop in afternoons until further notice to minimise the risk of spreading the virus. Watch out for a re launch once things get back to normal. Meanwhile, if you need any beady advice, phone or email us and we’ll do our best to help.
If you place a Click & Collect order, please be mindful that at present that it will not be possible to browse items when picking up your order.